Terms of Service

1. Acceptance of Terms

By accessing and using TillWave ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

TillWave provides a point of sale and shop management system for retail businesses. The Service allows users to record sales, manage inventory, track cash flow, and access business analytics. The Service includes both online and offline functionality.

3. User Accounts

To use TillWave, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your contact information is current and accurate

4. Data and Privacy

Your use of TillWave is also governed by our Privacy Policy. We collect and process data necessary to provide the Service, including sales records, inventory data, and user information. You retain ownership of your business data, and we will not sell or share your data with third parties except as described in our Privacy Policy.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to transmit malware or malicious code
• Impersonate another person or entity

6. Payment and Billing

Certain features of TillWave may require payment. You agree to provide accurate billing information and authorize us to charge your payment method for any fees incurred. We reserve the right to change our pricing with reasonable notice.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by TillWave and is protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

8. Limitation of Liability

TillWave is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. In no event shall TillWave be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.

9. Data Backup

While we implement backup procedures, you are responsible for maintaining your own backup copies of your business data. We are not liable for any loss or corruption of data.

10. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms, please contact us through the app or at our support channels.